At Serenity Sift, your privacy is paramount. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Services.
1. Information We Collect
- Account Information: Email, password (encrypted), display name, account type, professional role (if applicable)
- Mood Data: Mood scores, notes, timestamps, emotion tags
- AI Interactions: Chat messages with Serenity Spark (stored with consent)
- Usage Data: Device type, browser, IP address, session duration
- Payment Information: Processed securely via Stripe (we do not store card details)
2. How We Use Your Information
- Provide and improve the Services
- Generate personalized insights and trends
- Train AI models (anonymized data only)
- Process payments and subscriptions
- Send notifications (with your consent)
- Comply with legal obligations
3. Data Sharing
We do not sell your data. We may share information with:
- Professional Users: Only with explicit client consent via checkbox modal
- Service Providers: Stripe (payments), hosting providers (encrypted storage)
- Legal Authorities: When required by law or to protect safety
4. Data Security
We implement industry-standard security measures:
- End-to-end encryption for sensitive data
- Secure HTTPS connections
- Regular security audits
- Access controls and authentication
5. Your Rights
You have the right to:
- Access your data (export as PDF/CSV)
- Correct inaccurate information
- Delete your account and data (30-day retention for backups)
- Revoke consent for data sharing
- Opt out of notifications
6. Professional Mode Privacy
- Client data is shared only with explicit consent
- Professionals cannot edit or delete client logs
- Clients can revoke access at any time
- HIPAA-compliant practices for Institute tier
7. Contact Us
For privacy questions or data requests, contact us at: privacy@serenitysift.com
Last Updated: November 3, 2025